FAQ - SWEET Software

Because the software processes credit cards, is there a transaction fee for each donation? If so, how much?

Blue Sky Collaborative never charges transaction fees. SWEET is the one and only Customized Pledge Event Software that you can purchase that can make this claim. No transaction fees. Ever. SWEET integrates with your existing merchant account and online credit card processor. If that is not possible, then we use industry standard payment processors including Paypal, Google Checkout, Authorize.net, and Linkpoint. Under no circumstance will we charge a transaction fee. That’s our policy.

Can't find what you need?

Blue Sky Collaborative customer support will get back to you within in a few hours during normal business hours (Mon-Fri 8AM - 5PM EST, 15:00 - 22:00 GMT). Emails or phone calls received after hours will be responded to the next business day. Submit a support request or call 800-330-4109.

Phone: 800-330-4109 Fax: 801-729-4272 Email: info@blueskycollaborative.com Follow Blue Sky Collaborative on Twitter   Follow Blue Sky Collaborative on Facebook   Subscribe to Blue Sky Collaborative's RSS Feed

The names and logos for SWEET and Blue Sky Collaborative are a registered trademark of Blue Sky Collaborative LLC. All text and design for this site are copyrighted ©2000-2008 by Blue Sky Collaborative, LLC. All rights reserved. SWEET online fundraising software was built by people experienced in the non-profit world and takes a fresh approach to pledge and participant fund raising event software.